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Food Safety - Reporting Illnesses and
Product Complaints
Product Complaints
Have you experienced food poisoning or other food illness, such as salmonella, botulism, or e. coli, from a purchased food or restaurant? If the company is unresponsive, you may wish to report it to the appropriate government agency. Here's how to do it:
Foodborne Illness
 | Reporting Foodborne Illnesses and Food Product Complaints (FDA [ Food Safety) |
| Reporting Foodborne Illness (Center for Disease Control - CDC) |
| Diagnosis and Management of Foodborne Illness: A Primer for Physicians (AMA, FDA, CDC, FSIS) |
Meat, Poultry, & Egg Products
| Contact: Food Safety and Inspection Service of USDA |
Seafood, Fruits, Vegetables, & Other Non-Meat Food Products
| Contact: Food and Drug Administration |
Food Away from Home E.g. caterers, restaurants, community picnics
| Contact your state or local Health Department. Phone numbers may be found in your local phone directory. |
Advertising and Fraud Complaints
| Contact: Federal Trade Commission |
| Contact: State, County and City Government Consumer Protection Offices |
Water
Bottled water
| Contact: Food and Drug Administration |
Ground water and drinking water
| Contact: Environmental Protection Agency |
Dietary Supplements
| Contact: Food and Drug Administration |
Other Complaints
Reports and complaints about the following should be made to the agencies listed. Phone numbers can be found in your local phone directory:
| Unsolicited products in the mail--U.S. Postal Service |
| Accidental poisonings--Poison control centers or hospitals |
| Pesticides or air and water pollution--U.S. Environmental Protection Agency |
| Hazardous household products (including toys, appliances, and chemicals)--Consumer Product Safety Commission, 1-800-638-2772 |
| Alcoholic beverages--Department of Treasury's Bureau of Alcohol, Tobacco and Firearms |
| Drug abuse and controlled substances--Department of Justice's Drug Enforcement Administration |
| Hazardous chemicals in the workplace--Department of Labor's Occupational Safety and Health Administration |
| Warranties--Federal Trade Commission |
| Dispensing and sales practices of pharmacies--State board of pharmacy |
| Medical practice--State certification board
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