These are reports tabulated from the calls to the US EPA's RCRA / Superfund / EPCRA hotline. The hotline attempts to answers questions for business about hazardous waste (RCRA) and federally-mandated remediation (cleanups), also known as "Superfund.
We say "attempts to" because, in our past experience, the hotline has been staffed entirely by a subcontractor who often used very young, inexperienced people to answer the phones. The answers they gave seemed to be wrong as often as they were correct... a lot like the IRS hotline, if you remember how reliable THEY are! And like the IRS Hotline, guess who's in trouble if they give you a wrong answer? That's right, you are.
So what's the value of the reports? Several things -
 | They tell you what are the hot issues are in the environmental / regulatory compliance area. |
| They give you hard figures for marketing purposes |
| they provide Q&A, which, if you agree with the answer, may be helpful in convincing state regulators of your position. |
| They inform you of new EPA publications |
The EPA does not release these immediately, so they usually run about 2 or 3 months behind. For example, the April 2004 report was just released on June 28, 2004.
Monthly Call Center Reports
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| 1991 Monthly Call Center Reports
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This page was last changed on 08/01/04
